Contact Us
Have questions about our fundraising program? We're here to help! Reach out to our team for support with your campaign.
Get in Touch
Headquarters
Woodstock, Ontario
Canada
Serving fundraising groups across Canada
Business Hours
Monday - Friday: 8:00 AM - 5:00 PM EST
Saturday: 9:00 AM - 1:00 PM EST
Sunday: Closed
Retail Locations
Ontario:
Woodstock outlet and farm market
Calgary, Alberta:
- Mount Pleasant
- Willow Park
- Crowfoot Corner
- Garrison Gate
- Aspen Landing
Response Times
- • Phone calls: Immediate during business hours
- • Email inquiries: Within 4-6 hours
- • Application reviews: 1-2 business days
- • Technical support: Within 2 hours
Campaign Support
Need urgent help during your campaign? Call us at 1-800-265-1973or email with "URGENT" in the subject line.
Send us a Message
Need immediate help? For urgent matters, please call us directly at (403) 555-0123 or email us at info@fundraisingwithcheese.ca
Frequently Asked Questions
Quick answers to common questions about our fundraising program.
How do I get started?
Simply fill out our application form and wait for approval. Once approved, you'll receive login credentials and can start your fundraising campaign immediately.
How much profit do we make?
Organizations keep $5.10 for every $15 package sold (34% profit margin). There are no upfront fees or hidden costs. We handle payment processing, fulfillment, and shipping.
How long do campaigns run?
Campaigns typically run for 3-8 weeks. You must end your campaign at least 2 weeks before your desired delivery date to allow for processing and shipping.
What about shipping costs?
Free delivery is available for most groups once the minimum invoice amount is reached (based on location). Orders arrive clearly labeled with sorting bags provided if requested.
What about product quality?
We guarantee the quality of all our premium Canadian cheese products. Our facility is federally licensed and regularly inspected by CFIA and OMAFRA for quality assurance.
Do we need minimums?
No case minimums and no wasted product! You only order what you sell. Most groups easily raise thousands of dollars in just a few weeks.
How We Support You
Phone Support
Direct access to our support team during business hours for immediate assistance.
Email Support
Fast email responses for questions, troubleshooting, and campaign guidance.
Campaign Coaching
Tips, strategies, and best practices to help maximize your fundraising success.
Ready to Start Fundraising?
Join thousands of organizations across Canada who have successfully raised funds with our premium cheese program.