Support Center
We're here to help you succeed with your fundraising campaign. Find the support and resources you need below.
Call Us
(403) 555-0123
Mon-Fri: 9 AM - 5 PM MST
Email Support
info@fundraisingwithcheese.ca
Response within 4-6 hours
Contact Form
Send us a message
Detailed inquiry form
Getting Started
Learn how to apply for a fundraising campaign, set up your account, and launch your first campaign.
Campaign Management
Get help managing your fundraising campaign, tracking progress, and maximizing your sales potential.
Technical Support
Having technical issues? Get help with login problems, platform errors, or other technical difficulties.
Support Hours & Response Times
Business Hours
Response Times
Common Issues & Quick Solutions
I forgot my password / Can't log in
Use the "Forgot Password" link on the login page to reset your password. If you're still having trouble, contact us with your registered email address.
My application is taking too long to be approved
Most applications are approved within 1-2 business days. If it's been longer, we may need additional information. Check your email for any requests from our team.
I need help promoting my campaign
We provide marketing materials and promotional strategies to help boost your sales. Contact our team for personalized campaign support and tips.
Questions about shipping or delivery
All orders are consolidated and shipped to your organization's address for distribution. Shipping is included in our pricing. Contact us for specific delivery questions.
Urgent Issues?
For time-sensitive issues that need immediate attention, please call us directly during business hours.
Call (403) 555-0123